Ask John™ Portal · WrenchDex™ CRM
Your customer list
builds itself.
No second chore.
WrenchDex™ is the customer record inside the Ask John™ portal — and it builds itself from the work a shop already does. Start a project, send an estimate, get paid, capture a job in the field: the customer record grows on its own. Nobody re-types a name, nobody maintains a separate list, and nobody pays for a CRM that sits empty because the crew never opens it.
LIVE IN THE PORTAL — inside Ask John™How it works
Three steps, and the shop only ever does the first one.
Run the job the way you already do — a project, an estimate, an invoice, a field capture. WrenchDex watches the work, not the worker. There is no separate CRM to open, no form to fill out after the fact.
A project becomes a customer. An estimate links with its lifecycle — won, lost, or still open. A paid invoice builds lifetime spend. A field capture adds the installed equipment. Contact, property, job history, and follow-up dates land on one record, on their own.
Lost bids stay on the record with their follow-up info — because a lost bid is often the warmest follow-up a shop has. When the next job comes around, the history is already there: what was quoted, what was installed, and when to call back.
What's on a record
Everything the shop already entered, in one place.
- Contact and property — who the customer is and where the work is.
- Job, estimate, and invoice history — every estimate with its lifecycle, every invoice with its status, paid work rolled into lifetime spend.
- Installed equipment — from field captures, so the next visit starts with what is already on site.
- Follow-up dates — including lost bids, kept with the context that makes the call worth making.
Why it's different
Most CRMs fail the same way: somebody has to feed them. WrenchDex was built the other way around.
Each shop's list is that shop's own — isolated by default, never shared across shops, never pooled, never sold. The customers a shop earned stay that shop's.
The collection stays visible and editable. A shop can see what was gathered, change it, or delete it. A record the shop cannot control is not a tool — it is a liability.
Nothing here asks the crew to do extra work. If a record needs typing, the product failed. WrenchDex earns its place by disappearing into the work the shop is already doing.